Are you passionate about delivering top-notch customer service and making logistics operations run like a well-oiled machine? Do you enjoy leading teams and making a tangible impact across the entire supply chain? If so, we want you on our supply chain team!
We are looking for an enthusiastic and hands-on colleague who thrives in a fast-paced environment and is eager to drive both operational excellence and team development.
Key responsibilities and behaviors
As our new Team Lead, you'll play a key role in ensuring smooth day-to-day operations while also taking the lead in developing our customer service and purchasing team. You’ll coordinate (logistics) service providers and internal teams to make sure our supply chain—from plants to customer and from supplier to plants—is seamless, cost efficient, and meets all quality, safety, and legal standards.
You will be:
- Leading, coaching and inspiring a motivated and diverse team.
- Ensuring customer satisfaction through prompt and effective service.
- Managing orders, deliveries, and all logistics processes with precision.
- Handling escalations and proactively solving problems.
- Streamlining logistics operations and driving cost-saving initiatives.
- Acting as Project Manager on several improvement projects (in digitalization).
- Tracking and improving KPI’s like OTIF and extra costs.
Our ideal candidate is:
- A proactive, energetic leader with a solid background in customer service, purchasing call off or logistics (minimum 5 years).
- A team player who thrives on coaching others and setting shared goals.
- Someone with a keen eye for process improvement and solution oriented.
- Clear affinity with digitalization and automatizing.
- A hands-on mindset and able to work together with your colleagues.
- Strong communication skills both written and verbal, in Dutch and English.
The reward of working at Fibrant
At Fibrant we believe our people make a difference. We reward them with a competitive salary plus an attractive benefits package (to use for extra holidays or an extra payment). Depending on the level of your experience, Fibrant offers 60.000-80.000 EUR based on full-time employment. You will work both remotely and at our head office in Urmond (The Netherlands). We encourage our people to go beyond their job description. Fibrant is a global organization with plenty of opportunities to develop yourself both professionally and personally. We work safely, care for each other and build on each other’s strengths for the success of our business. It’s our people that make us a great place to work.
Procedure
Interested in this role? Please apply through our website in English or Dutch before April 30th, 2025. Reference check procedures and assessment are part of the Fibrant recruitment and selection process. You will be contacted when these references checks are required. In case you have questions about the role or the application process, please contact Mikela Boesten, People & Culture contact for this position, via careers@fibrant52.com.
About Fibrant
Fibrant provides solutions for a world in transition towards a sustainable economy. Our responsibility goes beyond the products we deliver. We are committed to adding value to our employees, our partners and society. By collaborating with all stakeholders and by focusing on innovation, we stand out from the crowd in reducing our ecological footprint. In order to achieve our ambition of becoming climate-neutral, we are prepared to make tough decisions. We are convinced that the chemical industry can contribute significantly to a more sustainable world. Our solid past will shape our future, and our devoted employees will help us achieve our ambitions. That is what we call Future Forward Chemistry. More information is available at www.fibrant52.com.